What is a Service Call Fee and How Does it Affect Me?

When looking for a reliable contractor, you may have come across the term “service call fee.” Also named a “trip charge,” this fee is the expense an HVAC company charges for sending a technician to your home when your heating or air conditioner starts malfunctioning.

Why Do HVAC Companies Charge a Service Call Fee?

A service call fee recoups the cost of traveling to your home. After all, this takes time, uses fuel, and results in wear and tear on the company vehicle. Keep in mind that service call fees don’t typically include parts and labor if you choose to go with a repair or replacement.

How Much is a Service Call Fee?

Every HVAC company determines how much to charge for a service call. Some companies use a standard or flat rate for every service call, while others increase the price if the home is someplace outside the standard service radius. The particular cost changes with market and company, but you may expect an average trip charge to be around $79 to $129.

Who is Responsible for the Service Call Fee?

If you schedule a service call, you will need to settle the trip charge regardless of what step you take later. For example, you can opt to proceed with the technician’s recommended repair or replacement, depending on which method is more cost effective.

You are encouraged to collect multiple job estimates from various HVAC companies—just keep in mind that you could end up paying a trip charge for every one. Even if you take no action after the original service call, you will still owe the contractor a fee for coming to your home and carrying out diagnostics.

How Can I Skip Paying a Service Call Fee?

An easy way to avoid trip charges is to purchase an HVAC membership from Service Experts Heating, Air Conditioning & Plumbing. All four of our memberships come with a waived service call fee, and so we’ll come to your home and check your HVAC system for free.

Additional money-saving benefits of an HVAC maintenance membership consist of:

    • No overtime charges
    • 15% savings on repairs
    • And much more

If your furnace or air conditioner is behaving strangely, or you’re considering an affordable HVAC maintenance plan, Service Experts Heating, Air Conditioning & Plumbing is happy to help. We charge some of the lowest service call fees to get your HVAC repair or replacement off to a good start. We are also willing to help our customers save money on emergency repairs, replacements and maintenance with worthwhile offers on our website. If you’re looking to enjoy savings and peace of mind while enhancing efficiency and home comfort, give us a call at 866-397-3787 today!

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